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Elements and Performance Criteria

1. Contribute to on-time performance
   • Procedures and checklists to facilitate on-time performance are closely followed when carrying out work activities
2. Work activities in preparation for flight departure are commenced on time and are conducted efficiently and effectively in accordance with workplace procedures
3. Appropriate assistance is provided to others to overcome problems and to achieve on-time performance targets
4. Identify and minimise potential causes of flight delays
   • Potential causes of delays to flight departure arising within area of responsibility are promptly identified and communicated to relevant personnel
5. Safe action to minimise or eliminate potential causes of delays is determined and taken in conjunction with relevant staff in accordance with workplace procedures
6. Supervisors and other relevant staff are advised of potential problems and action taken to address them and/or to avoid potential delays
7. Take action in unavoidable flight delays
   • Appropriate safe action is taken in conjunction with other staff to make up lost time and to enable aircraft on-time departure, where unavoidable delays in preparing for flight departure have been experienced
8. Action being taken to make up lost time due to unavoidable problems is communicated to passengers, supervisors and other relevant staff in accordance with workplace procedures

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment.

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